Privacy Policy for TrueServ.inEffective Date: 22-07-2024
Privacy Policy for TrueServ.in
Effective Date: 22-07-2024
TrueServ.in ("we," "our," or "us") operates as a home appliances service and repair company based in Hyderabad, India. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, TrueServ.in.
1. Information We Collect
- Personal Information
- We collect the following personal information when you interact with our website:
- Name
- Contact number
- Email address
- IP address
- Other basic user details
Non-Personal Information
We may also collect non-personal information about you, including:
- Browser type
- Device type
- Operating system
- The pages you visit on our site
- The time and date of your visit
- The time spent on those pages
2. How We Collect Information
- We collect information in the following ways:
- Directly from you: When you fill out a form, register on our website, request services, or contact us.
- Automatically: Through cookies and similar tracking technologies when you visit our website.
- From third parties: Such as Google Search when you generate leads that direct you to our site.
3. How We Use Your Information
- We use the information we collect to:
- Provide, operate, and maintain our website and services
- Improve, personalize, and expand our website and services
- Process your service requests and communicate with you
- Send you updates, promotional materials, and other information (you can opt-out at any time)
- Respond to your inquiries, comments, and provide customer support
- Analyze usage and trends to improve our website and services
- Detect, prevent, and address technical issues
4. How We Protect Your Information
- We implement a variety of security measures to ensure the safety of your personal information. Your personal information is stored in secure networks and is accessible only by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
5. Sharing Your Information
- We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- To comply with legal obligations
- To protect and defend our rights and property
- With your consent
6. Your Rights
- You have the right to:
- Access, update, or delete the personal information we have about you
- Withdraw your consent to our use of your personal information at any time
- Object to the processing of your personal information
- Lodge a complaint with a supervisory authority
7. Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
8. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy
